The person mentioned he was “deeply disillusioned” by the incident.
A Bengaluru man just lately shared his surprising expertise with an Ola driver within the metropolis. X Person Pawan Kumar mentioned the auto driver abused him to pay further. He added that the motive force “insisted the app was flawed and threatened to carry me hostage till I paid the next quantity.”
“I had a foul expertise at present with @Olacabs automotive,” the consumer mentioned on the Weibo web site on July 30. “I booked a visit from Brookfield to Komangala with a cease at Mahadev Pura .He grew to become aggressive, yelled and used abusive language.
I had a horrible expertise at present @Olacabs automotive. I booked a visit from Brookfield to Komangala with a visit Mahadevpura. The app quoted Rs 292 however after I reached my vacation spot, the motive force requested to pay Rs 455. He insisted the app was flawed and threatened to carry me hostage till I… pic.twitter.com/QZ7GkpoZoJ
— Pawan Kumar (@imthepk) July 30, 2024
Mr Kumar then known as the police and recorded the incident. He mentioned the police spoke in Kannada and the Ola driver instructed them a unique story. The consumer talked about that the police requested him to pay Rs 350 as a result of the motive force was poor. Nonetheless, Mr Kumar added that the motive force continued to threaten him in entrance of the police.
“I known as the police and recorded the incident. When the police arrived, they spoke to the motive force in Kannada and the motive force modified his story and claimed that he was utilizing the meter. The police then requested me to pay the quantity however I politely He refused to ask me to pay 350 rupees, saying he was poor and requested me to delete the recording as effectively,” he wrote.
Mr Kumar continued on After I agreed, the police let him go and instructed me to name them if something occurred.
The person mentioned he was “deeply disillusioned” by the incident. “The driving force threatened the passenger in entrance of the police with out taking any actual motion? Doesn’t talking Kannada imply that I do not belong right here? Additionally, Ola’s assist appears to be ineffective as a result of there isn’t any assist in any respect,” he mentioned.
Responding to this, Ola wrote within the feedback part: “That is positively not the expertise we wish our clients to have, Pawan. To assist us pinpoint this subject on the earliest, please share the CRN quantity for the journey and your e mail ID by way of personal message.”
The Bangalore Metropolis Police took discover of the incident and requested the consumer to share his contact particulars.
Hours later, he shared an replace, saying the motive force of the automotive had been suspended and the motive force admitted his mistake. As well as, he mentioned the corporate refunded extra cash. “Ola requested me to delete all of the posts however I did not,” he shared.
I obtained one other name from OLA this morning, saying that now we have taken motion. Will you settle for our request to delete the submit? he requested politely.
1. I requested him why he needed me to do that? (No reply, he mentioned it was only a request).
2. How will they guarantee this… https://t.co/QLLJDZYnjt
— Pawan Kumar (@imthepk) August 1, 2024
Since being shared, his submit has been considered greater than 100,000 occasions on the Weibo platform.
“Do not delete. That is extra widespread than most individuals assume. It is what’s proven on the app when reserving and what’s requested on the finish. In my case, the motive force confirmed me round 190 rupees (on his app on the finish of the journey proven above) & I’ve to pay.
One other wrote: “I have been by this too. Generally simply due to the app (know-how) it reveals a lower cost however the actual fare is larger. I’ve at all times had this with automotive drivers Such a tough expertise so I confirmed all my doubts earlier than driving.
“Sharing the video right here as a substitute. This must be escalated. Persons are reporting comparable incidents throughout Bangalore,” a 3rd individual commented.
“By no means drive from your property deal with and stroll to the closest intersection/mild. This metropolis is stuffed with unhealthy experiences,” one consumer mentioned.
One individual mentioned: “Why is that this changing into widespread now??? Each time I e book any automotive I get fearful that this would possibly occur to me, why aren’t the police taking any motion??????? “
